Q. How do I get started and how does it work?
A. To get started, you simply choose our services. A manager will then visit your home to meet with you. During this visit, you will work together to create a plan that fits your schedule and needs. The process is straightforward and designed to make things easy for you. Once your plan is in place, we will proceed with providing the services as agreed.
Q. What is the cost to declutter, organize, and clean my parentss home?
A. The cost to declutter, organize, and clean your parents’ home can vary. We cannot give a price quote without first seeing the home. Every house is different, so the price depends on its size and condition. Once we meet and assess the space, we can provide an accurate estimate.
Q. How much advance notice is needed to reschedule an appointment?
A. Please give us 24 to 48 hours' notice if you need to change your appointment. If you cancel less than a day before, a fee equal to 50% of the service cost applies. This fee must be paid in full before we can reschedule your appointment.
Q. How do I make payment?
A. Payments must be made before starting the work. You can choose how to pay. We accept Visa, MasterCard, and Discover cards through PayPal. Personal checks and bank checks are also accepted.
Q. What if I am not satisfied with the service?
A. There may be times when your expectations are not met. Simply let us know by calling. 978.552.9533
Q. How many people will be in my home?
A. The number of people in your home depends on the type of service you need and how soon you want us to arrive. We also consider the size of your property, which can be small, medium, or large.
Q. Is tipping allowed?
A. Tipping is not required but is optional and depends on your satisfaction with the service. It is your choice whether to give a tip or not.
What is our timeline for completion?
It's important to remember that tackling years of accumulated clutter is a journey, not a sprint; Rome wasn't built in a day, and neither was your cozy chaos.